We stock a wide selection of Lorenzetti products tailored for both residential and commercial use. These include electric showers, instant water heaters, shower heads with temperature control, and bathroom accessories. Each product is engineered for performance, energy efficiency, and modern aesthetics, ensuring reliable hot water and enhanced comfort for everyday use.

Yes, we are a fully authorised distributor of Lorenzetti products in Kenya and the greater East African region. This means we source our products directly from the manufacturer, ensuring authenticity, warranty coverage, and the latest models. Our customers benefit from genuine products, expert guidance, and reliable after-sales support.

Ordering is easy and customer-friendly. Simply browse our product catalogue, select the items you’re interested in, and click “Request a Quote.” Fill in the required details including quantity, location, and any specific requirements. Our team will review your request and send a customised quote with pricing and availability. Once approved, you’ll receive payment instructions and delivery timelines.

Yes, we offer secure and efficient delivery across Kenya and East Africa. Once your payment is confirmed, we’ll process and dispatch your order promptly. Delivery times vary depending on your location but typically range from 1 to 5 business days. We partner with trusted logistics providers to ensure safe and timely delivery right to your doorstep.

Absolutely. We understand the importance of proper installation for optimal performance and safety. We offer technical support and can recommend certified plumbers and technicians in major towns across Kenya. Our team can also provide detailed installation guides and product manuals upon request to help you or your installer set up the unit correctly.

Yes, all Lorenzetti products sold through our platform come with a valid manufacturer’s warranty. The warranty typically covers manufacturing defects and varies between 6 months to 1 year depending on the product. We are committed to honouring warranty claims and supporting you throughout the warranty period with repairs, replacements, or guidance as needed.

Yes, all Lorenzetti products sold through our platform come with a valid manufacturer’s warranty. The warranty typically covers manufacturing defects and varies between 6 months to 1 year depending on the product. We are committed to honouring warranty claims and supporting you throughout the warranty period with repairs, replacements, or guidance as needed.

Yes, all Lorenzetti products sold through our platform come with a valid manufacturer’s warranty. The warranty typically covers manufacturing defects and varies between 6 months to 1 year depending on the product. We are committed to honouring warranty claims and supporting you throughout the warranty period with repairs, replacements, or guidance as needed.

Yes, many Lorenzetti models are designed to perform well even in areas with low water pressure. Some products come equipped with pressure-activating systems or built-in flow regulators that optimise water output. If you experience low pressure in your area, let us know and we will recommend the most suitable model for your needs.

We accept a variety of payment methods including mobile money (M-Pesa), bank transfers, and secure online payments through verified platforms. Once you receive your quote and confirm the order, we’ll provide the necessary payment details. Your order will be processed immediately upon payment confirmation.

Yes, returns and exchanges are accepted under specific conditions. If you receive a faulty or incorrect item, you can return it within 7 days of delivery for a replacement or refund. The product must be unused, in its original packaging, and accompanied by proof of purchase. Please refer to our full return policy or contact our support team for guidance.

Yes, we pride ourselves on strong after-sales service. Our support team is available to assist with product setup, troubleshooting, maintenance tips, and warranty claims. Whether it’s a technical query or a service issue, we’re committed to ensuring your experience remains smooth even after purchase.

Absolutely. Lorenzetti products are engineered with energy efficiency in mind, helping you reduce electricity consumption without compromising performance. Many models feature instant heating technology that only activates when in use, saving energy compared to traditional systems that keep water heated continuously.